Soda_Center
line decor
  
line decor


 
1. How do I order your clothes?
2. What shipping options are available?
3. What is "Custom Size" on your list of sizes?
4. Do you accept commissions for designs not listed on the website?
5. How do I contact SODA?
 
HOW DO I ORDER YOUR CLOTHES?

1. Please e-mail me (with "[SODA] Order" in the title) with:
....Your name
....E-mail address
....Shipping address
....Item(s) of interest
....Desired size
....Preferred shipping method (EMS or Registered Airmail) // More detail on each shipping method

After receiving your e-mail, I will ask for a 30% deposit for the commissioned outfits (not yet including shipping cost). A 30% deposit for the commissioned outfits (not including shipping) is received upfront by PayPal (cc/non-cc, no fees). I also have very positive experiences with layaway, so if you would like to do layaway, please feel free to discuss! ^_^

Because all of our items are carefully handcrafted, we thank you in advance for understanding that outfits that are not in stock will take approximately 2 weeks to a month to prepare. >//< However, we always try our best to ship the items to you as soon as possible! ^_^

You'll be notified by e-mail after we finished preparing your order, and will ask for the remaining 70% and shipping costs then.

All items that we've finished preparing will be shipped on the earliest business day after full payment is received.

 
SHIPPING METHODS

We ship worldwide by 2 methods:
- EMS: ETA is approximately 3-7 days (although depending on the customs in some countries it may take more) depending on your location. It is insured and traceable by internet. Usually, EMS costs approximately $20-30 more than Registered Airmail, but it gets less expensive with heavier parcels.
- Registered Airmail: ETA for registered airmail can sometimes take up to 3 weeks depending on your location. (For example, the ETA to the US by registered airmail has consistently been 11-12 days). It is insured offers delivery confirmation in some countries, and has been very reliable.

>> [For USA Customers]: USPS handles Registered Airmail as "Certified Mail with Delivery Confirmation" which means that tracking information will only appear after it has been delivered. Packages will require a signature and the Registered Number will be entered into USPS Track and Confirm system showing delivery or attempted delivery.

 
WHAT IS "CUSTOM SIZE" ON YOUR LIST OF SIZES?

We can make clothes to fit your doll's size (that is not listed on the list that is given) based on the measurements you've given to our request form. ^^ However, there is an additional charge for custom size starting from $4 per outfit depending on its complexity, as we need to create a new pattern for your doll. (Please note that custom sized outfits are available onlyfor outfits with 'Custom' in the size list.)

We can discuss custom sizes in your order e-mail. ^_^


DO YOU ACCEPT COMMISSIONS FOR A DESIGN NOT LISTED ON THE WEBSITE?
We're so sorry but currently we don't plan to accept commissions for styles outside of what we offer... ;_; However, we'll definitely make an announcement when we do! ^^
 
HOW DO I CONTACT SODA?
Lastly, if you have any additional questions not covered on this page, please don't hesitate to e-mail us with "SODA" somewhere in the title. We are more than happy to get back to your questions! :)

Den of Angels contact: eruantale001
eBay contact: eruantale001